BackupExec 2014 Linux agent not installing

[yegreate96]

Hello,

I'm running BackupExec 2014 (14.1 1786) on a Windows 2012 R2 server. I'm trying to install the Linux agent on a turnkey Linux appliance (Debain)

When I browse to the installation DVD and try to unpack the file RALUS_RMALS_RAMS-1786.0.tar.gz from the LinuxMac folder, I get the error message from Winrar "Archive is either unknown format or damaged"

Also using TAR from the Linux commandline doesn't work.

What am I doing wrong?

Regards,
Oliver McLean

[pkh]

See these documents http://www.symantec.com/docs/TECH46461 http://www.symantec.com/docs/TECH185802

[yegreate96]

I tried to use tar to unzip the file, but the following happens:

root@wordpress /# tar zvxf RALUS_RMALS_RAMS-1786.0.tar.gz

gzip: stdin: not in gzip format
tar: Child returned status 1
tar: Error is not recoverable: exiting now

It seems like the file is corrupted. However the rest of the DVD works fine

[VJware]

Try these commands instead:-

tar -zvxf RALUS_RMALS_RAMS-1786.0.tar.gz

Else, try individually, i.e

gunzip RALUS_RMALS_RAMS-1786.0.tar.gz

tar xvf RALUS_RMALS_RAMS-1786.0.tar OR tar -xvf RALUS_RMALS_RAMS-1786.0.tar

Lastly, pls do not extract this file on the Win machine before copying it to the Linux machine. Looks like that you tried that earlier and this may cause the installer to be corrupt. Have you tried to re-download the BE installer and then copy the Linux installer to the Debian system again ?

[yegreate96]

gunzip gives this error:

gzip: RALUS_RMALS_RAMS-1786.0.tar.gz: not in gzip format

The other options give the same error as mentioned earlier.
I'm using the file from the installation dvd, without extracting it in Windows.
I've downloaded the latest 2014 sp1 DVD and tried the same with the file: RALUS_RMALS_RAMS-1786.1059.tar

But again, the same errors.

I'm using Debian 7.2

[VJware]

What does the following cmd return as :-

file RALUS_RMALS_RAMS-1786.0.tar.gz

[yegreate96]

RALUS_RMALS_RAMS-1786.0.tar.gz: data

[VJware · Accepted solution]

Ideally, the response should have been "gzip compressed data"

Lemme check if I can upload the installer and then you could retry. I'll PM you the details shortly.

EDIT**

Have PM'd you a download link for the RALUS installer.

[yegreate96]

Thanks!

The installer 'that VJware sent me worked!