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BackupExec Konfiguration

Udo_Czygan
Level 4

Bei dem Versuch der Konfigurationvon BackupExec erhalte ich die Meldung "Festlegen von ConnectionID wurde eine Ausnahme ausgelöst", das Programm schließt sich. BackupExec 2013 Service Pack 4 Hotfix 217347. Windows Server 2008 R2.

 

 

8 REPLIES 8

lmosla
Level 6

Are you getting any errors in Windows Event Log?

Disable Anti Virus in case it is blocking communications and try again.

Udo_Czygan
Level 4

Here you can see Windows event Log.

VJware
Level 6
Employee Accredited Certified

Run a repair of .NET and Backup Exec via Control Panel - Programs & features.

Have you added Antivirus exclusions for the Backup Exec directory and processes ?

Udo_Czygan
Level 4

I ran the repair of .net - the result can only be seen after an restart, so I´ve to wait till this evening.

Antivirus exclusion ist set.

Thank You - I´ll be back this evening

Udo_Czygan
Level 4

I`m back earlier. .NET Repair didn´t make any changes. I send the Debug Data.

 

VJware
Level 6
Employee Accredited Certified

Based on the dump, is the antivirus exlcusion added for C:\ProgramData\Symantec\CRF\ ?

If this directory is already added as an exclusion, pls log a support case for us to investigate this issue further. Alternatively, consider an upgrade to BE 2014 instead.

 

Udo_Czygan
Level 4

Antivirus exclusion is added - same effect. Should I repair BackupExec programm first? BTW BackupExec can only deinstalled - there´s no Repair-Button!

VJware
Level 6
Employee Accredited Certified

There should be a "Repair" option. Try inserting / mounting the DVD and check if the Repair option is available or not.

If the Repair option is still not available, pls log a support case.