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BackupExec Windows agent do not see clustered disks on Windows Server 2008 R2 File Server

shaptala
Level 4

We recently upgraded Veritas BackupExec to version 22.0 1193.1009. Also we upgraded agents on Windows Server 2008 R2 to version 22.0 1193.1009. On our old BackupExec Server, which is was 20.3 1188.1865 there were never any problems with backing up Windows Server 2008 R2 file clusters, but new version of BackupExec do not see cluster disks on Windows Server 2008 R2. We tried to add file cluster as separate computer and we tried to add each node of file cluster. There result is the same. BackupExec only see drive C and no cluster driver.

Is it a change? Does BackupExec 22.0 1193.1009 no longer supports Windows Server 2008 R2 file clusters?

1 ACCEPTED SOLUTION

Accepted Solutions

Gurvinder
Moderator
Moderator
Employee Accredited Certified

2008 R2 isnt in software compatibility list for BE 22. That could be the reason.
https://www.veritas.com/support/en_US/article.100040087
you can use older version of BE or its older agent and check if that works.
It could be a workaround but the recommendation would be to get the OS to supported version.

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1 REPLY 1

Gurvinder
Moderator
Moderator
Employee Accredited Certified

2008 R2 isnt in software compatibility list for BE 22. That could be the reason.
https://www.veritas.com/support/en_US/article.100040087
you can use older version of BE or its older agent and check if that works.
It could be a workaround but the recommendation would be to get the OS to supported version.