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BackupExec2010R3 and Tandberg RDX QuickStation

yaconstantine
Level 2

Hello all,

Please help me to resolve issue with BackupExec2010R3  and Tandberg RDX QuickStation.

BackupExec2010R3 installed on Windows 2008 R2 server. Tandberg RDX QuickStation network connected to the server by iSCSI initiator. Tandberg RDX QuickStation configured as Tape Autoloader (One LTO-3 and eight slots)

I added Robotic Libraries in BE and it does see it BUT it shows all Slots as Empty (please see attached pictures) (1tb rdx are in all slots inserted) 

I did restart, shutdown- nothing. If I performe Initialize, scan or Inventory - it does nothing.

 

I got stuck.

Please advise

3 REPLIES 3

Siddhant_Saini
Level 6
Accredited Certified

Hello,

I am hoping that the device is listed in the Backup Exec 2010 R3 Hardware Compatibility List. 

If it is listed, then I'd request you to refer to the following link first: 

How to import and/or export media with the Tandberg RDX QuikStation's IE Port and Backup Exec

Also ensure that you have the latest updates installed including this Device Driver Installer (DDI).

yaconstantine
Level 2

Hello Siddhant,

Thank you for your attention.

Unfortunately there is no such menu (discrebed on link you provided) Please see attached picture (screenshot what I have in Advanced Option on my QuckStation)

 

Thank you

Larry_Fine
Moderator
Moderator
   VIP   

Can you post an inventory job log (saved in .mht format) and your adamm.log?