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Backupexec 2010 -> 2014 upgrade, trouble with SQL server

Hi,

I have been trying to upgrade to 2014 on a Windows 2003 server that is also unfortunately a domain controller.  The existing 2010 is using a local sql server 2005 express.  The installation wizard fails during the sql server stage.  Here is what seems like the key part of the log:

 

08-01-2014,09:36:27 : DRIVER={SQL Native Client};SERVER=xx\BKUPEXEC;Trusted_Connection=Yes
08-01-2014,09:36:27 : SQL Server version 9
08-01-2014,09:36:27 : SQL version returned: 9
08-01-2014,09:36:27 : BE using NT AUTHORITY\SYSTEM to install SQL Express.
08-01-2014,09:36:27 : "xx\INSTALL\SQLExpress\SQLEXPR_x86_ENU.exe" /ACTION=Upgrade /Q /Hideconsole /SkipRules=RebootRequiredCheck /INSTANCENAME=BKUPEXEC /IACCEPTSQLSERVERLICENSETERMS
+ 08-01-2014,09:38:33 : V-225-53: ERROR: Failed to install SQL Express BKUPEXEC instance with error -2067922409. ***To search for information about this error, click here
+ 08-01-2014,09:38:33 : Please review C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\LOG\Summary.txt for more details.
08-01-2014,09:38:33 : The return value for Microsoft SQL Express returned error code: 2227044887

 

Some exerpts from summary.txt:

Final result:                  Failed: see details below
  Exit code (Decimal):           -2067922409
  Exit facility code:            1214
  Exit error code:               535
  Exit message:                  One or more selected features for upgrade have failed the SID check. See the rules documentation at http://go.microsoft.com/fwlink/?LinkId=94001 for information on how to resolve.

And later,

Exception type: Microsoft.SqlServer.Configuration.RulesEngineExtension.RulesEngineRuleFailureException
    Message: 
        One or more selected features for upgrade have failed the SID check. See the rules documentation at http://go.microsoft.com/fwlink/?LinkId=94001 for information on how to resolve.
    Data: 
      SQL.Setup.FailureCategory = RuleViolationFailure

 

I am aware of the issues with local groups on a domain controller, and I have done the steps in (for example, among other articles) http://www.symantec.com/business/support/index?page=content&id=TECH64580.  I also have seen many people get around this issue by disabling AV during the install, but that also is not helping.

 

Does anyone have any experience with this situation?

1 Solution

Accepted Solutions
Accepted Solution!

Refer to the below

Refer to the below article.

 http://www.symantec.com/docs/TECH216807

View solution in original post

2 Replies
Accepted Solution!

Refer to the below

Refer to the below article.

 http://www.symantec.com/docs/TECH216807

View solution in original post

Thank you, I had read that

Thank you, I had read that page before but with your suggestion I went at it more carefully and it resovled the problem.