Hello,
I
please check whether the device is "tested" in the list below, if yes then please install latest veritas drivers from the link below:
HCL for Robotic library:
http://support.veritas.com/docs/271383
HCL for stand alone drives:
http://support.veritas.com/docs/271382
VERITAS Backup Exec (tm) 9.1 - Device Driver Installer (20050115) - Includes Tape Driver Release (20041231) and Robotic Library Release (45) (Intel Only) http://seer.support.veritas.com/docs/273853.htm
If not tested then please install latest manufacturers and then verify the result.
II
Disable removable storage (RSM) service. In most of the cases, it has been seen that VERITAS device driver does not work properly with RSM.
http://seer.support.veritas.com/docs/231679.htm
Thanks,
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