03-30-2008 05:35 AM
04-01-2008 01:16 PM
05-02-2008 09:49 AM
08-23-2008 11:37 AM
Has this been resoloved? I too have a ton of data to backup, but customers are not getting more than 512kps, there's no way this will work for me.
--Dan
08-27-2008 06:41 PM
01-05-2009 08:12 AM
01-05-2009 08:45 AM
01-05-2009 09:03 AM
We are always striving to increase the performance of our service. I would like to direct you to another post in this forum. If you could try the suggestions there and let us know if they have helped to resolve your speed issues, it would be most helpful.
https://forums.symantec.com/syment/board/message?board.id=online_storage_for_be&thread.id=25
To address your second question, currently we have no procedure to perform a sort of "seed backup." We are investigating the idea of "transfer drives," wherein we might send you an external hard drive which you could in turn ship back to us with your data. However,this option is not yet available.
We hope you can find a way to fit our service into your backup strategy. Please don't hesitate to give us a call if you have any further questions. 1-866-223-5977 option 1 option 2.