Hi All,
I have a HP ML570 G3 server that have HP MSL2024 LTO-3 Ultrium 960 Tape Library (Online) and HP SDLT 160/320 tape drive (disabled). The LTO-3 Ultrium 960 Tape Library run properly about 2 months. From last week, all the backup jobs on this device failed with the error: 0xe00084ed - A hardware error occurred
Event viewer has many error ID:
ID: 33152
Adamm Mover Error: Write Retry!
Error = ERROR_IO_DEVICE
Drive = "HP 3"
{9EB73F25-3AF5-49B2-AB5F-85D56475B439}
Media = "DailyTape1"
{D81C306C-901A-463A-AC4F-6BC7643832B2}
Read Mode: SingleBlock(0), ScsiPass(0)
Write Mode: SingleBlock(1), ScsiPass(1)
------------------------------
ID: 57600
An unknown error occurred on device "HP 3".
For more information, click the following link:
---------------------------------
ID: 34113
Backup Exec Alert: Job Failed
(Server: "xxxxxIS003") (Job: "XXX Daily") XXX Daily -- The job failed with the following error: A hardware error occurred.
No error id 9, 11 and 15
I have replaced an other SCSI cable and even a new HP MSL2024 LTO-3 Ultrium 960 Tape Library. But no better.
Adamm log.
Scsi Address
Prt :Bus :Tar :Lun Attributes
------------------- -------------------------------------------------------------------------------
Device IDs 1005, {05772EBB-8D35-48CE-952F-323B47760361}
Device Name "COMPAQ 1"
Device Type 67174403, "DLT 64K (64K,10,0,E,HU)"
Device Features 0x000FFA7F: PB,SFB,SRB,WFM,SFF,SRM,PEOD,EL,LU,E,SBS,DC,SDC,TA,HU,DR,RR
Device Element 0, 0
------------------- -------------------------------------------------------------------------------
Device IDs 1010, {9EB73F25-3AF5-49B2-AB5F-85D56475B439}
Device Name "HP 3"
Device Type 134283265, "LTO 64K (64K,10,0,E,HU)"
Device Features 0x001BFB7F: PB,SFB,SRB,WFM,SFF,SRM,PEOD,ES,EL,LU,E,SBS,DC,SDC,TA,HU,RR,W
Device Element 1011, 0
0004:0000:0004:0001 Device Name "\\.\MediumChanger0"
Secondary Name "\\.\Changer0"
Primary Inquiry "HP MSL G3 Series 3.00"
Serial Number "HP MSL G3 Series DEC07125VD"
Device Flags KSCSI, SN(TYPE 1), SN(ELEMENT)
Device State 3, Online Device IDs 1011, {3FA994D1-E636-487C-9A6C-703E2E055BE4}
Device Name "HP 4"
Device Type 2131755008, "CHANGER FS=1"
Device Features 0x00057008: INSMC,PMA,RMP,RRD,SMCAE,TEI
1st Slot Number 1
Number Of Slots 24
Portal Slots 0
Import/Export Manual
Drive Element 0 1010, "HU10712PTG"
Please help me to fix this problem.
Thanks a lot.