cancel
Showing results for 
Search instead for 
Did you mean: 

Browser Failure: Backup Exec could not back up the Exchange database because it could not find

MMuzaffar
Level 3

Hi There,

We are having Backup Exec 2012 and it was working fine until last weekend.

From last two days, the backup fails For MS Exchange 2013 server. However, its working fine for other servers.

Error:

'Browser Failure: Backup Exec could not back up the Exchange database because it could not find'

Few Detail:


Media Server:
OS: Windows 2008 R2 standard, SP1
Symantec Backup Exec 2012

Exchange Servers:
OS: Windows 2012 Standard and Exchange 2013

Appreciate your valuable support and assistance in resolving the issue.

 

Regards

Mohammed Muzaffar

1 ACCEPTED SOLUTION

Accepted Solutions

MMuzaffar
Level 3

I try now and will update.

View solution in original post

7 REPLIES 7

ZeRoC00L
Level 6
Partner Accredited

have you seen this technote:

http://www.symantec.com/docs/TECH211305

Have you installed BE2012 SP4 ?

pkh
Moderator
Moderator
   VIP    Certified
Also, since GRT backups of Exchange 2013 is not supported, did you turn off GRT?

MMuzaffar
Level 3

Yes, I have installed SP4 at the begining and the backup was working fine for a week, and then stops with the error

"The job failed with the following error: Backup Exec could not back up the Exchange database because it could not find a healthy copy of the database."

MMuzaffar
Level 3

Yes, I did.

VJware
Level 6
Employee Accredited Certified

Have you tried reinstalling the Remote Agent on the Exchange server and also by recreating this specific backup job ?

MMuzaffar
Level 3

I try now and will update.

MMuzaffar
Level 3

Hi VJ,

Thanks, Problem solved by reinstalling the agents.