CANNOT CONNECT TO MEDIA SERVER

[527410508]

I rebooted the machine prematurely. This was done before a job had finished running. The job was an export of tapes.

I can no longer see the active job list in the job monitor. Veritas recommended the installation of HOT FIX 18 This did not resolve the issue.

What can I do to get the job monitor back online and to connect to the media server

[anoop_nair_2]

Hi,

This issue could occur due to some kind of corruption in the Backup Exec database. Hence suggest you to perform repair of the Backup Exec database.
Follow the steps below to repair the Backup Exec database:

1. Open BEUTILITY (C:\Program Files\VERITAS\Backup Exec\NT)

2. Add the Media server a. Right click on All Media Servers and choose "Add Media Server"

3. Right click on the media server and stop the services .

4. In C:\Program Files\VERITAS\BACKUP Exec\NT\Data copy the BEDB_DAT.MDF

5. In BEUTILITY Right click on the media server name and choose "Repair Database"

[Abhinav_Bindroo]

Assuming the solution provided is correct. Also, there is no response from the customer within 2 days from the last reply by Veritas