CCR (Circular Logging) enabled on Exchange 2007

[JerryLivePan]

Dear All,

I need a solution for the error I received from Backup Exec 2012 while backing up the Exchange DB  using (incremental backup)

Please HELP

Backup- SBS
V-79-57344-33943 - Snapshot Technology: Initialization failure on: "Microsoft Information Store". Sn... Snapshot technology error (0xE0008497): You cannot perform incremental and differential backups beca... Check the Windows Event Viewer for details.

[JerryLivePan]

I have disabled the CCR on Exchange 2007, Got same issue...

[Colin_Weaver]

For info CCR does not mean Circular Logging, CCR means "Cluster Continuous Replication"

As such please specifically check for Circular Logging in your Exchange 2007 setup.

[JerryLivePan]

Already checked and Circular Logging is unchecked but when running incremental backup, it failed with the following message

Backup- SBS
V-79-57344-33943 - Snapshot Technology: Initialization failure on: "Microsoft Information Store". Sn... Snapshot technology error (0xE0008497): You cannot perform incremental and differential backups beca... Check the Windows Event Viewer for details.

[VJware]

Was the Information Store service restarted after disabling circular logging ?

Additionally, do ensure Advanced Open File Option (AOFO) is not explicitly enabled in the backup job properties.