CORBA exception - changed IP address

[christo79]

I have problem with Oracle DB backup.

During backup job system changed IP address of media server and job ended with CORBA exception.

I don't use IPv6 and access on port 5633 between media server and Oracle server is open.

In logs I found that IP address is changed during job execution.

[2624] 2014-11-12T14:24:05.375 [vxbsa]              - CBsaHandler::vxbsaSetEnv() Env Var = "BSA_SERVICE_HOST", Env Val = "172.16.12.70"
[2624] 2014-11-12T14:24:05.375 [vxbsa]              - CBsaHandler::bsaValidateEnv() Function called
[2624] 2014-11-12T14:24:05.375 [vxbsa]              - CBsaHandler::bsaValidateEnv() Validating BSA_SERVICE_HOST in scope 2
[2624] 2014-11-12T14:24:05.375 [vxbsa]              - CBsaHandler::bsaSetEnv() Environment BSA_SERVICE_HOST=172.16.12.70
[2624] 2014-11-12T14:24:05.375 [vxbsa]              - CBsaHandler::vxbsaSetEnv() Env Var = "NBBSA_RAN_AGENTCONFIG", Env Val = "1"
[2624] 2014-11-12T14:24:05.375 [vxbsa]              - CBsaHandler::bsaValidateEnv() Function called
[2624] 2014-11-12T14:24:05.375 [vxbsa]              - CBsaHandler::bsaValidateEnv() Validating NBBSA_RAN_AGENTCONFIG in scope 2
[2624] 2014-11-12T14:24:05.375 [vxbsa]              - CBsaHandler::bsaSetEnv() Environment NBBSA_RAN_AGENTCONFIG=1
[2624] 2014-11-12T14:24:05.375 [vxbsa]              - CBsaHandler::vxbsaSetEnv() Env Var = "NBBSA_JOB_TEMPLATE", Env Val = "Default"
[2624] 2014-11-12T14:24:05.375 [vxbsa]              - CBsaHandler::bsaValidateEnv() Function called
[2624] 2014-11-12T14:24:05.375 [vxbsa]              - CBsaHandler::bsaValidateEnv() Validating NBBSA_JOB_TEMPLATE in scope 2
[2624] 2014-11-12T14:24:05.375 [vxbsa]              - CBsaHandler::bsaSetEnv() Environment NBBSA_JOB_TEMPLATE=Default
[2624] 2014-11-12T14:24:05.375 [vxbsa]              - CBsaHandler::vxbsaGetEnv() Returning NBBSA_VERBOSE_LEVEL=5
[2624] 2014-11-12T14:24:05.375 [vxbsa]              - CBsaHandler::vxbsaGetEnv() Returning NBBSA_RAN_AGENTCONFIG=1
[2624] 2014-11-12T14:24:05.375 [vxbsa]              - sbtinit2 leaving
[2624] 2014-11-12T14:24:05.875 [vxbsa]              - sbtcommand entering
[2624] 2014-11-12T14:24:05.875 [vxbsa]              - sbtcommand sbt command is "BSA_SERVICE_HOST=172.16.12.129,NBBSA_TOTAL_STREAMS=1,NBBSA_JOB_COOKIE={4A668C81-6525-49D3-8EE9-C5A6C44A3258},NBBSA_DB_DEVICE_NAME=Oracle-Win::\\XX-DB\pws"
[2624] 2014-11-12T14:24:05.875 [vxbsa]              - processSendCommand entering
[2624] 2014-11-12T14:24:05.875 [vxbsa]              - processSendCommand command string = <BSA_SERVICE_HOST=172.16.12.129,NBBSA_TOTAL_STREAMS=1,NBBSA_JOB_COOKIE={4A668C81-6525-49D3-8EE9-C5A6C44A3258},NBBSA_DB_DEVICE_NAME=Oracle-Win::\\XX-DB\pws>
[2624] 2014-11-12T14:24:05.875 [vxbsa]              - processSendCommand cmdKey=<BSA_SERVICE_HOST> cmdVal=<172.16.12.129>
[2624] 2014-11-12T14:24:05.875 [vxbsa]              - setSendCommand entering
[2624] 2014-11-12T14:24:05.875 [vxbsa]              - CBsaHandler::vxbsaSetEnv() Env Var = "BSA_SERVICE_HOST", Env Val = "172.16.12.129"
[2624] 2014-11-12T14:24:05.875 [vxbsa]              - CBsaHandler::bsaValidateEnv() Function called
[2624] 2014-11-12T14:24:05.875 [vxbsa]              - CBsaHandler::bsaValidateEnv() Validating BSA_SERVICE_HOST in scope 2
[2624] 2014-11-12T14:24:05.875 [vxbsa]              - CBsaHandler::bsaSetEnv() Environment BSA_SERVICE_HOST=172.16.12.129
[2624] 2014-11-12T14:24:05.875 [vxbsa]              - setSendCommand leaving
[2624] 2014-11-12T14:24:05.875 [vxbsa]              - processSendCommand cmdKey=<NBBSA_TOTAL_STREAMS> cmdVal=<1>
[2624] 2014-11-12T14:24:05.875 [vxbsa]              - setSendCommand entering

At the beggining is correct IP address but when backup is started BE use gateway address.

In BE Remote Agent Utility I put correct address of media server.

[CraigV]

...are these servers on 2 different IP ranges?

[christo79]

Yes, their are located on different VLAN's (different network).

[CraigV]

...have you put that server's IP address into the hosts file?

Thanks!

[christo79]

Yes, I put address IP into host file's at media server and Oracle server. Windows backup jobs works fine there is only problem with Oracle DB backup.
 

[VJware]

Using nslookup, which IP address does the media server name resolve to ?

And which names do the above mentioned IP addresses resolve to ?

Under Backup Exec Settings - Oracle, have you added the FQDN of the Oracle server ? If not pls do so and ensure the Oracle server is listed in the Backup & Restore in the same format i.e. FQDN.

[christo79]

Under Backup Exec settings I put NetBios name , the what in hosts file and in server windows. Strange thing is that I configured 12 same locations and in 8 everything is allright but in 4 I have Corba exeption.

Oracle server is standalone (workgroup member) virtual machine so i cannot use FQDN.

From Oracle server I can telnet to media server on port 5633.

[christo79]

TAOcli.log

TAO (2380|7620) - Loaded CodeSet <UTF8-Latin1_Factory>, ncs = 00010001 tcs = 05010001
ACE_Select_Reactor_Notify::open: notification pipe successfully opened with read_handle=0x16b4, write_handle=0x187c
TAO (2380|7620) Loaded default protocol <IIOP_Factory>
TAO (2380|7620) created new ORB <>
TAO (2380|7620) - Transport_Cache_Manager::find_i, unable to locate a free connection
TAO (2380|7620) - Transport_Cache_Manager::fill_set_i, current_size = 0, cache_maximum = 4096
TAO (2380|7620) - IIOP_Connector::make_connection, to <172.16.12.129:5633>
TAO (2380|7620) - IIOP_Connector::make_connection, going to wait for connection completion on localhandle [11832]
TAO (2380|7620) - Leader_Follower[742716176]::wait_for_event, (leader) enter reactor event loop
TAO (2380|7620) - Leader_Follower[742716176]::wait_for_event, (leader) exit reactor event loop
TAO (2380|7620) - IIOP_Connector::make_connectionwait done for handle[11832], result = -1
TAO (2380|7620) - TAO_Transport_cleanup_queue_i[742716176], cleaning up complete queue
TAO (2380|7620) - IIOP_Connector::make_connection, connection to <172.16.12.129:5633> failed (errno: ??danie wys?ania lub odebrania danych zosta?o zablokowane, poniewa? gniazdo nie jest pod??czone i (podczas wysy?ania przez gniazdo datagramu przy u?yciu wywo?ania ?wy?lij do?) nie podano adresu. )

[Gurvinder]

Have you tried steps from this technote :

http://www.symantec.com/business/support/index?page=content&id=TECH58180