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CPS protected file server stops responding - 2

RickV
Level 2

We have repeatedly seen the following behavior on two different CPS-protected Win2k3 R2 Enterprise x64 file servers:

 

File shares on server become unresponsive.  Causes users' Windows Explorer to hang. 

Able to ping, RDP, and VNC to servers.  Able to access files locally on server, but not via file share. 

No high utilization. Nothing in logs.  Requires a reboot to fix.  This is not good in a production environment.

The issue is similar to this thread: http://98.129.119.162/connect/fr/forums/cps-protected-file-server-stops-responding

 

We stopped using CPS and have not had the issue since.

 

Running BE 12.5 with all patches, Win2k3 R2 Enterprise x64 with all patches.

 

Is this a known issue? Has this been fixed?

thanks

 

 

 

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