cancel
Showing results for 
Search instead for 
Did you mean: 

Can not backup linux machine for credentials

Robert70
Level 2

Hi,

I'm trying to backup a Ubuntu 20.04 machine, when i add the server it works fine. The problem is while checking credentials. 
I used a beoper user but it's giving me error in [ROOT]. In
(I tried using the root user and it's not working too + added to beoper too)

Error message: "test failed, test recommended"

Tried:
I tried uninstall ralus and still not working.

The first time that i configured it worked fine but after reboot on linux machine it is failing.

2 REPLIES 2

kf2013
Moderator
Moderator
   VIP   

Tried this?

Step by step installation of the Backup Exec Remote Agent for Linux and UNIX Servers (RALUS) on the ...

 

If still not working, you may capture the debug log.

Debug log says:
f4eb4780 Mon Mar 28 07:54:57 2022 : Starting BE Remote Agent
f4eb4780 Mon Mar 28 07:54:57 2022 : Requested no generation of log file
f4eb4780 Mon Mar 28 07:54:57 2022 : No configuration file specified. Using default.
f4eb4780 Mon Mar 28 07:54:57 2022 : Log to console: enabled
f4eb4780 Mon Mar 28 07:54:57 2022 : Successfully set the supplementary groups of the process
f4eb4780 Mon Mar 28 07:54:57 2022 : Initialized locks for SSL callbacks
f4eb4780 Mon Mar 28 07:54:57 2022 : DoSnapshotReconcile: Attempting Snapshot Reconcile ...
f4eb4780 Mon Mar 28 07:54:57 2022 : SymBDSnapshotEngine: GetDriverVersionDetail() failed with result = 5
f4eb4780 Mon Mar 28 07:54:57 2022 : DoSnapshotReconcile: This installation does not supports snapshots. Skipping the Reconcile Operation ...
f4eb4780 Mon Mar 28 07:54:57 2022 : ResetState: Current State is StateUninitialized
f4eb4780 Mon Mar 28 07:54:57 2022 : ResetState: Current SnapResult: -1
f4eb4780 Mon Mar 28 07:54:57 2022 : ResetState: Nothing to be done at Current State!
f4eb4780 Mon Mar 28 07:54:57 2022 : Starting NDMP processor
f4eb4780 Mon Mar 28 07:54:57 2022 : NDMPDMainThreadFunc spawned: grpid=1, tid=-188655872
f4c15700 Mon Mar 28 07:54:57 2022 : FS_InitFileSys
f4c15700 Mon Mar 28 07:54:57 2022 : libbedsnt5.so could not be loaded: 0x 2 (2)
f4c15700 Mon Mar 28 07:54:57 2022 : libbedssql2.so could not be loaded: 0x 2 (2)
f4c15700 Mon Mar 28 07:54:57 2022 : libbedsxchg.so could not be loaded: 0x 2 (2)
f4c15700 Mon Mar 28 07:54:57 2022 : libbedsxese.so could not be loaded: 0x 2 (2)
f4c15700 Mon Mar 28 07:54:57 2022 : libbedsmbox.so could not be loaded: 0x 2 (2)
f4c15700 Mon Mar 28 07:54:57 2022 : libbedspush.so could not be loaded: 0x 2 (2)
f4c15700 Mon Mar 28 07:54:57 2022 : libbedsmdoc.so could not be loaded: 0x 2 (2)
f4c15700 Mon Mar 28 07:54:57 2022 : libbedssps2.so could not be loaded: 0x 2 (2)
f4c15700 Mon Mar 28 07:54:57 2022 : libbedssps3.so could not be loaded: 0x 2 (2)
f4c15700 Mon Mar 28 07:54:57 2022 : libbedsupfs.so could not be loaded: 0x 2 (2)
f4c15700 Mon Mar 28 07:54:57 2022 : libbedsshadow.so could not be loaded: 0x 2 (2)
f4c15700 Mon Mar 28 07:54:57 2022 : libbedsoffhost.so could not be loaded: 0x 2 (2)
f4c15700 Mon Mar 28 07:54:57 2022 : loaded libbedsvx.so
f4c15700 Mon Mar 28 07:54:57 2022 + engine/fsys/shared/initfsys.cpp (455):
f4c15700 Mon Mar 28 07:54:57 2022 | libbedsvx.so loaded at index 22
f4c15700 Mon Mar 28 07:54:57 2022 : loaded libbedsrman.so
f4c15700 Mon Mar 28 07:54:57 2022 + engine/fsys/shared/initfsys.cpp (455):
f4c15700 Mon Mar 28 07:54:57 2022 | libbedsrman.so loaded at index 14
f4c15700 Mon Mar 28 07:54:57 2022 : loaded libbedssms.so
f4c15700 Mon Mar 28 07:54:57 2022 + engine/fsys/shared/initfsys.cpp (455):
f4c15700 Mon Mar 28 07:54:57 2022 | libbedssms.so loaded at index 1
f4c15700 Mon Mar 28 07:54:57 2022 + engine/fsys/shared/initfsys.cpp (455):
f4c15700 Mon Mar 28 07:54:57 2022 | libbedssms.so loaded at index 2
f4c15700 Mon Mar 28 07:54:57 2022 + engine/fsys/shared/initfsys.cpp (455):
f4c15700 Mon Mar 28 07:54:57 2022 | libbedssms.so loaded at index 3
f4c15700 Mon Mar 28 07:54:57 2022 + engine/fsys/shared/initfsys.cpp (455):
f4c15700 Mon Mar 28 07:54:57 2022 | libbedssms.so loaded at index 4
f4c15700 Mon Mar 28 07:54:57 2022 : loaded libbedssmsp.so
f4c15700 Mon Mar 28 07:54:57 2022 + engine/fsys/shared/initfsys.cpp (455):
f4c15700 Mon Mar 28 07:54:57 2022 | libbedssmsp.so loaded at index 11
f4c15700 Mon Mar 28 07:54:57 2022 : libbedsra.so could not be loaded: 0x 2 (2)
f4c15700 Mon Mar 28 07:54:57 2022 : libbedsdb2.so could not be loaded: 0x 2 (2)
f4c15700 Mon Mar 28 07:54:57 2022 : loaded libbedsedir.so
f4c15700 Mon Mar 28 07:54:57 2022 + engine/fsys/shared/initfsys.cpp (455):
f4c15700 Mon Mar 28 07:54:57 2022 | libbedsedir.so loaded at index 34
f4c15700 Mon Mar 28 07:54:57 2022 : libbedsvmesx.so could not be loaded: 0x 2 (2)
f4c15700 Mon Mar 28 07:54:57 2022 : Initializing FSs
f4c15700 Mon Mar 28 07:54:57 2022 : FS 1 failed to initialize: 0xE000FE46
f4c15700 Mon Mar 28 07:54:57 2022 : Function called: RMAN_InitFileSys
f4c15700 Mon Mar 28 07:54:57 2022 : Using 'UTF-8' Encoding.
f4c15700 Mon Mar 28 07:54:57 2022 : Using vfm path /opt/VRTSralus/VRTSvxms from config.
f4c15700 Mon Mar 28 07:54:57 2022 : Sucessfully set VFM_PRIVATE_ROOT env to /opt/VRTSralus/VRTSvxms.
f4c15700 Mon Mar 28 07:54:57 2022 : VFM_PRIVATE_ROOT was set with value /opt/VRTSralus/VRTSvxms
f4c15700 Mon Mar 28 07:54:57 2022 : VXMS Initialization OK.
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <sysfs> mounted at </sys>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <proc> mounted at </proc>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <devtmpfs> mounted at </dev>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <devpts> mounted at </dev/pts>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <tmpfs> mounted at </run>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <ext4> mounted at </>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <securityfs> mounted at </sys/kernel/security>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <tmpfs> mounted at </dev/shm>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <tmpfs> mounted at </run/lock>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <tmpfs> mounted at </sys/fs/cgroup>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <cgroup2> mounted at </sys/fs/cgroup/unified>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <cgroup> mounted at </sys/fs/cgroup/systemd>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <pstore> mounted at </sys/fs/pstore>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <bpf> mounted at </sys/fs/bpf>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <cgroup> mounted at </sys/fs/cgroup/memory>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <cgroup> mounted at </sys/fs/cgroup/blkio>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <cgroup> mounted at </sys/fs/cgroup/freezer>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <cgroup> mounted at </sys/fs/cgroup/devices>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <cgroup> mounted at </sys/fs/cgroup/cpu,cpuacct>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <cgroup> mounted at </sys/fs/cgroup/pids>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <cgroup> mounted at </sys/fs/cgroup/net_cls,net_prio>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <cgroup> mounted at </sys/fs/cgroup/hugetlb>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <cgroup> mounted at </sys/fs/cgroup/rdma>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <cgroup> mounted at </sys/fs/cgroup/perf_event>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <cgroup> mounted at </sys/fs/cgroup/cpuset>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <autofs> mounted at </proc/sys/fs/binfmt_misc>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <hugetlbfs> mounted at </dev/hugepages>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <mqueue> mounted at </dev/mqueue>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <debugfs> mounted at </sys/kernel/debug>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <tracefs> mounted at </sys/kernel/tracing>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <rpc_pipefs> mounted at </run/rpc_pipefs>
f4c15700 Mon Mar 28 07:54:57 2022 : Detected Mounted Filesystem: type <nfsd> mounted at </proc/fs/nfsd>