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Can't download update on viritas website

clarte53
Level 2

Hello,

I want to download the setup of Backupexe, I can select it in download list, chose the right file (Backup_Exec_2014_14.1_SP2_MultiPlatforms_Multilingual.zip) and select an account. But after check EULA and click on download nothing happens, no download in browser and no mail with a download link in my mailbox.

How can I download Backupexe update ? Thanks

3 REPLIES 3

kf2013
Moderator
Moderator
   VIP   

Tried Edge, Chrome and firefox?

Also , did your browser block downloading  ?

clarte53
Level 2

Works on Edge, Thanks ;)

PJ_Backup
Moderator
Moderator
Employee

Also worth noting that is a very old version of Backup Exec that you have downloaded. Since BE 2014 was released in Jan 2014, there have been the following versions:

BE 15 - April 2015
BE 16 - Nov 2016
BE 20 - Nov 2017
BE 21 - April 2020
The latest (current version) is BE21.4 (released Dec 2021) 
BE 22 is due out later this year.

More information on what each version supports can be found in the SCL (Software Compatibility List) referenced here:
https://www.veritas.com/content/support/en_US/article.100040087