07-24-2011 11:38 AM
2 of the Win7 Workstations refused to install the remote agent via push install - the famous 1603 error.
So, I did a manual install.
Trying to create a backup job for one of these workstations does not work.
The Logon-Account-dialog pops up constantly saying that the system-login-account is incorrect. But the account has definitely adminstrator-rights and correct password.
Also, I get a box saying that the trusted connection could not be established. Problem should be an incorrect time/date setting.
But the workstation and server have identical time/date values. The workstation even get's the information via ntp from the server
The workstation also has a correct DNS-entry
One thing I found: the trusted connection listed in the BE Agent utility had a date in the past, so I deleted it.
But how can I create a new one ?
07-24-2011 11:58 AM
Okay, no success.
The BE Remote Agent has been re-installed; again no certificate
And BE Server tells me something about a certificate on client OR server which is not valid
07-24-2011 05:45 PM
Refer to http://www.symantec.com/docs/TECH161840
http://www.symantec.com/docs/TECH159323
07-24-2011 05:55 PM
This document may help
07-25-2011 08:14 AM
None of the methods work -I am sorry.
Meth - adding to favourite resources / browsing domain / adding user-defined selections
First message box says, the agent coudl not be checked -> yes, I want to trust this computer
Next box say, a trusted connection could not be established, because the certificate for client OR server is not valid. Eventually time and date could not be synchronized
Meth - using the RemoteAgents Utility
I removed the already stored information and added the media server again;
using the ip-adress and an administrators account let's the servers name flash for part of a second in the window, then it dissappears again - no error message, no sign of a certificate, no media server listed