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Cannot delete an old tape device

Xodar
Level 4
Partner

I have checked for depending jobs and selection lists?

It is a shared device. It was shared with my old backupserver. Tips?! Ideas?!

 

 

 

 

6 REPLIES 6

AmolB
Moderator
Moderator
Employee Accredited Certified

Have you migrated Backup Exec to a new server?

Have you tried running Tapeinst.exe to remove unused devices from BE console?

Xodar
Level 4
Partner

Yes I have tried that.

But I still can see my old tapedevice.

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi,

 

Run tapeinst.exe and choose the option to delete devices that no longer exist.

Thanks!

Larry_Fine
Moderator
Moderator
   VIP   

Assuming you are using BE 2012, this sounds like a known issue.

http://www.symantec.com/docs/TECH183028

lmosla
Level 6

Hi Xodar,

Check for Ghost devices by opening a command prompt and typing  set devmgr_show_nonpresent_devices=1 then enter

Type start devmgmt.msc                   note: for Windows 2008 right click and run as administrator

In Device Manager, in the view menu , click show hidden devices then check your system volumes for any ghosted disk storage devices. 

to remove: click unistall

In the Backup Exec GUI restart the Backup Exec services

Xodar
Level 4
Partner

Thanks Imosla but I do not see any tape devices or other devices that should not be there.

 

 

The search goes on!

Regards Janne