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Cannot extract mailbox messages

chidi
Level 3
Partner Accredited

Hello CraigV,

Please any ideal on what could be the reason for this kind of error?

Final error: 0xe00002f7 - Cannot extract mailbox messages from the Exchange backup. Review the job log for more information.
Final error category: Resource Errors
 
Backup- \\DAG.*****.com\Microsoft Information Store\Public Folder Database 0344115605
V-79-57344-759 - Unable to complete the operation.  The following error was returned when opening the Exchange Database file:  '-4005 Read/write access is not supported on compressed files.
 
Ilook forward to reading from you asap, thanks and regards.

 

6 REPLIES 6

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi,

 

Which version of Exchange and Backup Exec is this?

 

Thanks!

pkh
Moderator
Moderator
   VIP    Certified

See this document

http://www.symantec.com/docs/TECH68906

chidi
Level 3
Partner Accredited

@ CraigV, Exchange is 2010 and BE is 2012 sp3.

@ Pkh, The backup is to tape not disk...

Once again thank you all...

CraigV
Moderator
Moderator
Partner    VIP    Accredited

...have you tried to recreate the job?

Thanks!

pkh
Moderator
Moderator
   VIP    Certified

The backup is to tape not disk...

BE uses a temp directory, by default C:\temp, during backups.  Make sure that the C: drive does not have compression enabled.

chidi
Level 3
Partner Accredited

Ok, i will do all that and revert soon...

Kind regards