03-23-2011 06:55 AM
Upgraded Backup Exec from 9d to 2010, now cannot inventory tapes that were used to backup data. It Ques and when cancel "cancel pending" hanges. Other wise 2010 is working fine with backup and restore
03-23-2011 07:02 AM
Hi,
Check for an alert...that normally accompanies a Queued job. Right-click the job, and select: Respond to Alert and see what it says.
If there is no alert, go to Tools --> Options --> Catalogs and select the option to use storage-based catalogs...
Thanks!
03-23-2011 07:20 AM
Thanks for prompt reply.
There are no alerts
Use stotage media-based catalouge is selected
Just a corection on abobe we have upgraded 2010 from 11d (not 9d sorry)
03-23-2011 07:26 AM
Check the event viewer's system log for any error message
03-23-2011 07:29 AM
...OK, uncheck that selection and see if it helps...
03-23-2011 07:55 AM
Unchecking Storage base did not help
There is nothing in the Event log that suggest any thing.
To clear Cencel Pending I have to restart all Backup Exec services, what is odd after restarting Backup Exec services when I go back to Devices I can see the Tape that I was inventorying and can browse files and folders from that tape.