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Cannot restore files using 11d

Robert_McClain_
Not applicable
Morning all,

We just upgraded to version 11d and have a problem restoring files.

A little background - My company uses the IBM Blade Center with 14 blades and fiber channel, FastT 700 SAN, and a 4560SLX LTO-2 tape library with a SCSI to FC card. We have 3 Linux, 2 SQL Servers, 1 Exchange 2003 server and the restare Windows Server 2003.

11d will backup without problems, however, when I try to restore a file(s) from a backup, The correct tape is selected and inserted into the tape drive, it shows the root folder. After 20 minutes, the restore still hasn't found the file to restore. I have let the run for over 30 minutes without sucess. V10d took at most 8 minutes to restore.

Any clues???

Thanks,

-Robert
2 REPLIES 2

Simrat_Sekhon
Level 2
Robert -

Have you had any success with 11d restores? If yes, how did you resolve the issue. I am facing a similar problem.

Thanks.
Simrat

S_L_2
Level 4
Hello Robert:

This is a known 11d problem. See the following Tech Note: http://seer.entsupport.symantec.com/docs/287309.htm There is no fix yet. This problem was discovered in mid January.

My advice is to rollback to 10d b/c 11d has too many issues.

-SL