When we tried to restore the items from the backup. it have error "Error : e0000388 - Cannot log on to EWS with the specified credentials. Review the resource credentials for the job, and then run the job again."
I checked the system account assigned required permission and not hidden as the document "https://www.veritas.com/support/en_US/article.100008492" . But the error still exist
So you have met all the following requirements from above link?
What is your backup exec and exchange version?
Seem 20.6 will fix the problem
Error from EWS_Output log:
Error : System.Net.WebException: The remote server returned an error: (401) Unauthorized.
Yes. I checked both link.
The first link is it will fixed in 20.6, but my version is 15. Do version 15 cannot perform GRT restore in exchange 2013
The second link is related to exchange TLS. Our exchange disabled TLS and try the registry but not work
Thansk and Best Regards