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Cannot see Virtual Machine on physical node of hyper-v

eliasml
Level 3

Good morning!!

I have installed the hyper-v agent on two physical nodes that belong to hyper-v cluster and I cannot see the virtual machine when I want to configure a backup jobs.

I have restarted the backup exec server and the hyper-v physical host .

Could somebody help me, please?

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

Hi,

I have resolved the issue, the problem was the user used to run the job. I have added this user to the administrators group and Backups group local.

Thx

View solution in original post

2 REPLIES 2

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi,

When you set up the backup, can you see anything on the Hyper-V hosts themselves (ie. C:\, files and folders etc)?

If you have a firewall installed on the hosts, have you made sure that port 10000 is open on them to allow the RAWS agent to communicate with the media server?

Thanks!

Hi,

I have resolved the issue, the problem was the user used to run the job. I have added this user to the administrators group and Backups group local.

Thx