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Cannot upgrade Backup Exec 2014 to 2016- Archiving option installed

plusgeek
Level 2

Hello

I've been trying to install the new Backup Exec version 2016 over my existing installation of 2014.

Unfortunately I'm receiving an error indicating that the archive option is installed. I did uninstall the feature but the issue still exists.

I came across this support article with the solution of contacting technical support, but I'm actually looking for a direct solution.

Could anybody help please?

1 REPLY 1

Steve-Young
Level 6
Employee

PlusGeek:  I have sent you a private message.