Catalog failed

[324108786]

Dear Sir,
I have some problem about restore data when I test Disaster Recovery. Now I use Tape VS 40/80 with Cartridge 40/80. I bring cartridge to backup site and use Tape SDLT 220 catalog my data so it complete and after restore data 10% the job failed. I test by change Tape to SDLT 160/320 and catalog. The catalog job fail as attach file but I found the catalog has exist already (I think it appear when I catalog by SDLT 220) so I can restore data complete. I use backup exec 9.1 with sp1. Could you please to check my problem why I need to use SDLT 220 for catalog and use SDLT 160/320 for restore data?

Best regards,
Kasem Pralamphakorn

[324108786]

Loading set list from storage media.
Storage device "COMPAQ 1" reported an error on a request to space to end of data.

Error reported:
The request could not be performed because of an I/O device error.


Job ended: Thursday, March 17, 2005 at 4:48:56 PM
Completed status: Failed
Final error: 0x45d - The request could not be performed because of an I/O device error.

Final error category: Other Errors

[Amruta_Purandar]

Hello,

This is a generic hardware error. Please refer to following technote.
Title:
The error message "Error on a request to space to end of data. The request could not be performed because of an I/O error" is reported in Backup Exec 7.x, 8.x, 9.x, or 10.0 when attempting any media operation.
http://support.veritas.com/docs/191694

- Additionally you may update the firmware of the drive as well.

For additional information, refer the following technote.

Title:
How to troubleshoot issues with a Robotic Library or Tape Drive in Backup Exec 9.x and 10.0
http://support.veritas.com/docs/255501

NOTE : If we do not receive your intimation within two business days, this post would be "assumed answered" and archived.

[Sheetal_Risbood]

Archiving the post as per our previous reply