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Catalog of tapes from netbackup software fails

mc7
Level 3

We are using Symantec Backupexec 2012. I get the following error when I do "Inventory & catalog" option to catalog a backup tape that came from netbackup software:-

Job ended: Tuesday, 10 April 2018 at 2:53:42 PM
Completed status: Failed
Final error: 0xe0000900 - The requested media is not listed in the media index and could not be mounted. To add the media's catalog information to the disk-based catalogs, run an inventory operation on the media and resubmit the Catalog operation.
Final error category: Backup Media Errors

For additional information regarding this error refer to link V-79-57344-2304

 

What can I try to resolve this as I need pull out some data from these tapes?

1 REPLY 1

CraigV
Moderator
Moderator
Partner    VIP    Accredited
That won't work. BE doesn't support NBU tapes. You would need to get hold of a trial version of NBU, install it onto a server and try cataloging tapes that way. Thanks!