Catalog stays queued

[be-nugget]

Hello, we have an LTO4 tape which was previously used ona v12 backup exec system, we are now trying to import the tape and catalog the media into a 12.5 system.  I am able to inventory the tape but when I try and catalog the tape it just sits queued, its loaded into the library but doesnt seem to be doing anything else.  Appreciate any help.

[CraigV]

...check to see if there are any pending alerts and respond to them. You might get this if it was part of a spanned set for instance.

Thanks!

[VJware]

Check if there is any outstanding alert which requires a response or not.

Any message logged in the windows event viewer ?

From the Devices tab, right-click the BE server name and choose Pause. Wait for about 10 seconds and click on Pause again. Does this help with the catalog job ?

[be-nugget]

No outstanding alerts.  Wondering if its a media problem or not.