Clean tape expired

[Kimmy_Shun]

After upgrading BE2010R2 to BE15, cannot inventory the slot with attached error. Can you please check the clean tape properties and advise?

[VJware · Accepted solution]

This KB should help - https://support.symantec.com/en_US/article.TECH64601.html

The Step 2 of the above KB is applicable to BE 15, however the steps are different due to UI changes.

" Navigate to 'All Media' under the storage tab of the console. Located and delete the cleaning media. Insert the new cleaning tape into the library or drive and inventory / scan it. Then run or schedule the cleaning job. "

[Kimmy_Shun]

No job is running but the cleaning media cannot delete. it is dim.Thanks

[VJware]

Where are you trying to delete the "Cleaning tape" from ?

From All Media, hightlight the cleaning tape, right-click and move it to retired media set. Then the delete option should be available.