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Communication with the server timed out on the call 'QueryConfigurationList'

I'm trying to setup a job to convert a physical machine to a virtual machine with Backup Exec 15.  However, when setting up the backup job I get an info message that backup exec is "Querying Virtual Configurations" which eventually times out and displays this error message - Communication with the server timed out on the call 'QueryConfigurationList'

Any ideas?

BackupExec.pngQueryFail.png

3 Replies

Re: Communication with the server timed out on the call 'QueryConfigurationList'

Hi Okaw15, sorry to hear about your issue.

Do you have any ESX/HyperV servers added to BE under Backup and Restore? Are you able to access them (Just browse) via Backup Exec?

Thanks,

Dexter

Re: Communication with the server timed out on the call 'QueryConfigurationList'

Dexter,

I have a HyperV server connected to BE, and i'm able to browse and backup the connected HyperV server.

Thanks

Re: Communication with the server timed out on the call 'QueryConfigurationList'

Sorry, I was out for a bit. Is there by chance any info in the Event Log at the time when you see the error?