cancel
Showing results for 
Search instead for 
Did you mean: 

Completed Status: Failed - Access Denied

Steve_Sills
Not applicable
My Mailbox Level Incremental Backups keep failing due to an item in my mailbox that looks to contain Chinese characters with a subject of FW: price. The Exceptions log info states the FW: price in use - skipped.

I have cleaned out my Inbox, Sent Folder and Deleted Folder and have done a search for this email and it no longer exists. What else can I try? I haven't had a successful Incremental in over a week. Thanks in advance for any help anyone can provide.
1 REPLY 1

shweta_rege
Level 6
Hello,


A)Log in using the BESA(Backup Exec service account).If you have changed the Backup Exec Service Account password recently, you would have to go and make the changes in the Services.If your account has expired, create a new account.

B)Make sure that BESA is a member of the "Domain Admin" and/or local "Admin" group. Also give "Exchange Admin " right from Exchange system administrator at the organization and site level.

C)In order to back up and restore individual Exchange mailboxes, Backup Exec requires access to a uniquely named mailbox within the Exchange organization.

D)Create a mailbox for the BESA account & activate it by sending a test mail.

-As a test create a new job and run it.Make sure that the system created mailboxes are not selected in backup job selection list.

Refer to the following technotes for more information:-



http://seer.support.veritas.com/docs/243524.htm

Title:-

"Access is denied", (a0008488 HEX) error occurs in a Backup Exec job.

http://seer.support.veritas.com/docs/266178.htm

And also refer to the following technote mentioned below




http://seer.support.veritas.com/docs/259152.htm


******************************************************************
*****************************************************************

Note : If we do not receive your reply within two business days, this post would be marked �assumed answered� and would be moved to �answered questions� pool.


Thanks.