01-18-2012 01:08 AM
Hello
I'm trying to raise a new case.........Its doing my head in!
Its asking for
Techinal Contact ID:
Support Number
Techinal Case ID ......
where to you find these???? I tried lots of combs for my licensing keys
01-18-2012 01:13 AM
Have you phoned support or are you trying to do it via the web? As if you speak to someone they may be able to help you locate the information.
EDIT: http://www.symantec.com/support/assistance_care.jsp
01-18-2012 01:17 AM
They never ask the phone....then it goes to wrong dept must be a BT system
never-displayed
