03-25-2019 10:48 PM - edited 03-25-2019 10:53 PM
Server info:
I have run a full successful backup on "*****JBNA1" and now trying to convert it to a virtual machine to do a restore with but revieve the following error saying the conversion of UEFI based computer is not supported.
Isnt all Hyperv virtual machines now UEFI based as the standard now days??
03-26-2019 02:25 AM
FYI: https://www.veritas.com/support/en_US/article.100030693.html
I will check to see what plans we have to add support for this.
03-26-2019 03:38 PM
even ideas how to easily convert to non UEFIwould be appreciated as well.
I think it may have something to do with VM's when you select it to be a GEN1/Gen 2 or its to do with whether or not it is a VHD or a VHDX. Im not 100% sure. But i thought UEFI should be the norm for x64 bit virtual machines.
03-26-2019 03:38 PM
even ideas how to easily convert to non UEFIwould be appreciated as well.
I think it may have something to do with VM's when you select it to be a GEN1/Gen 2 or its to do with whether or not it is a VHD or a VHDX. Im not 100% sure. But i thought UEFI should be the norm for x64 bit virtual machines.
03-26-2019 10:01 PM
I have tried to find an alternative by doing the Simplified Disaster Recovery booting a blank hyperv machine with the iso.
Connect to the backup exec server with it and select the latest backup to restore from.
The job gets stuck at the last image.
Attatched are screenshots of the logs
03-27-2019 01:51 AM
With regards the issue with SDR restore, I would recommend you to open a support case so we can review all the logs to see why this is not working.
03-27-2019 04:54 PM
03-28-2019 02:13 AM
I would but veritas doesn't allow purchasing support by phone or email for the "not for resale" perpetual licence of the product that is available to non-for-profit organisations. Technical Support is only available through the veritas forums
Apologies, I obviously wasn't aware of that.
How long did you wait when it got to the screen where the restore starts (where it says Restoring Data)?
If restore does not start after, say, 5-10mins, I would cancel and then collect logs from Utilities/Gather Logs for Support. Please attach logs here and I will take a look for you.
Can you confirm what operating system you are attempting to restore here.
04-02-2019 03:22 PM - edited 04-02-2019 03:31 PM
Got it resolved and wrote solutions i issues i experienced getting the SDR to work.
1. Screenshot showing no data is written when kicking off the SDR restore
So If the above Disk 0 looks like the below with partitions then reformat the above disk so its Unallocated before proceeding.
2.Another error i got was that it wasnt happy with the firmware when selecting the backup to restore from within the SDR boot iso. This is related to the Generation of the blank VM being Gen1 or Gen2 you are restoring onto. If your backup of the server:
Whilst this is a manual workaround. Can you find in which upcomming patch of backup exec 20 being released will support UEFI "converting a full backup to virtual hyperv" please. Hopefully developers have plans to release it within the next 1-2 patch releases :)
04-03-2019 01:31 AM
Whilst this is a manual workaround. Can you find in which upcomming patch of backup exec 20 being released will support UEFI "converting a full backup to virtual hyperv" please. Hopefully developers have plans to release it within the next 1-2 patch releases.
Good to hear that you have managed to get this working, albeit with a manual workaround.
I don't have a good answer for you at the moment on the above question. I have however raised this internally for discussion. If I get anything further on this, I will come back to you.