DCOM ID 10028 - C:\Program Files\Veritas\Backup Exec\BackupExecManagementService.exe

[vdziubalka]

Hello,

some one had an idea? I got these errors every day. From 20 Windows Servers we Backup with BackupExec 22.  4 of them produce this notification in the Windows event display at the Backup Exec Server.

The Message says:

DCOM konnte über keines der konfigurierten Protokolle mit dem Computer ********  kommunizieren. Während der Aktivierung von CLSID {8BC3F05E-D86B-11D0-A075-00C04FB68820} von PID 2850 (C:\Program Files\Veritas\Backup Exec\BackupExecManagementService.exe) angefordert.

Or in english:

DCOM was unable to communicate with computer ******  using any of the configured protocols. Requested during activation of CLSID {8BC3F05E-D86B-11D0-A075-00C04FB68820} from PID 2850 (C:\Program Files\Veritas\Backup Exec\BackupExecManagementService.exe).

The Backup of theses 4 Server seems to be OK. SO wtf ?

Thanks a lot from Berlin - GER

[RogRubin]

If you still seeing these alerts could you try the following on one or two of these servers and see if that fixes the issue as it could be related to a WMI communication issue

• Locate the hosts file on the Backup Exec server. In the hosts file place the IP address and the FQDN of your remote servers.
• Afterwards locate the hosts file on your remote servers and add the IP address of the Backup Exec server in those files.