I have set up the desktop/laptop option as the primary backup method for my users
After adding the required username, domain, and password, the DLOAgent returns an error message saying that the user (username) is already connected to (name of map drive), and then DLOAgent then closes after clicking OK.
If i disconnect the mapped drives, then the DLOAgent will connect and run the configured job. But since our domain uses a logon script to load specific mapped drives at logon this causes a different error with the DLOAgent. The DLOAgent will not start. the task manager shows DLOChangeLogSvcu.exe, but DLOClientu.exe is not present. if i again disconnect the mapped drives then the DLOClientu.exe will run.
Any help would be highly appreciated.