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DR4100 connection failed with error "This device has not been discovered".

Kashan_Nawaz
Level 4
Partner

Hi Team

I need a solution.

I amd using Symantec backupexec 2014 sp2 on windows server 2014. I am using DR4100 dedupe device with it. Firstly it was working fine but then it unable to connect with DR4100 container and shows the following error.

also i connect manually through DR4100 but it gaves this error.

I make another container on DR4100 and connect it with symantec and it is running normally.

further i restart the Dr4100 and Symantec services and server as well but issue is still same.

 

kindly help for this

 

3 REPLIES 3

Kashan_Nawaz
Level 4
Partner

dr4100 issue.jpgkindly recheck the images

Kashan_Nawaz
Level 4
Partner

huf-sym-dr4100_1.jpg

CraigV
Moderator
Moderator
Partner    VIP    Accredited

...this is simply a duplicate of this...please don't open multiple forum queries.

https://www-secure.symantec.com/connect/forums/dr4100-offline-device-has-not-been-discovered