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Dedup store holding old information and not releasing free space

WikiDonor
Level 6

Hello 

 

We are using BE2012 sp4 with latest hotfixes. We have 1 central admin server and 1 Managed Backup Exec server. We are facing some problem with the dedup folder on MMS server which is still holding the old information which should have cleared via DLM. PLease check the screenshot attached and let us know how to clear those old files from the dedup store so that it can increase the free disk space. 

 

 

THank you

1 ACCEPTED SOLUTION

Accepted Solutions

pkh
Moderator
Moderator
   VIP    Certified
The .img folders are probably some sort of staging and should be deleted by BE when that are no longer needed. To be safe, I would suggest that you log a support case with Symantec and get an engineer to delete them for you.

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3 REPLIES 3

pkh
Moderator
Moderator
   VIP    Certified
Try reclaiming space in your dedup folder. See this document http://www.symantec.com/docs/TECH129151

WikiDonor
Level 6

Hello PKH

 

we have already performed manual space reclaimation. Currently there are no backup sets from the year 2012 and 2013 all we have now is last 4 weeks worth of data.

 

thank you

pkh
Moderator
Moderator
   VIP    Certified
The .img folders are probably some sort of staging and should be deleted by BE when that are no longer needed. To be safe, I would suggest that you log a support case with Symantec and get an engineer to delete them for you.