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Deduplication "Unrecognized Media"

Alex_Ivkovic
Level 3

Regular backup job to the deduplication folder runs normally, during the verify asks me to "insert  media xxxx into the robotic library by creating an import job".
When I look under devices, DeduplicationStorage Folder,  the media label it is asking me to insert is listed as unrecognized media from the retired media set.
I can't find any option to import into a deduplication folder.  It is always partially used, the last time this happend it had 36.6 of 50 Gig used with 512kb of data listed.
I have deleted all of the unrecognized media and had the problem reoccur

1 REPLY 1

Alex_Ivkovic
Level 3
Just in case anyone else runs in to this tech support is saying this is a known bug, no fix yet