cancel
Showing results for 
Search instead for 
Did you mean: 

Default Logon could not be Authenticated

Legacypac
Not applicable

Hello,

 

Recently we migrated our 2003 SBS using Backup Exec 12 into a new server. Now since the move every time we try to setup a new job using Backup Exec we receive the error: 

"Your default logon account could not be authenticated. The user name or password may be incorrect. Click OK to edit your default logon account."

Reviewing this forum I found  https://forums.symantec.com/syment/board/message?board.id=103&message.id=17996&query.id=49579#M17996 and after following the instructions I am still experiencing the same issue.

 

So far I have:

- Changed the Administrator logon password on the server and attempted to update Backup exec password(FAILED)

- Restarted all Backup Exec Services then try to setup a new Job (FAILED)

- Change the default logon account to a new user account with administrator rights and a new password (FAILED)

 

Any help would be appreciated,

Alex

 

0 REPLIES 0