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Directory not or could not be accessed.

Dear

 

Would you please help me for below error in backup exec 2010 R3.

I use administrator as connect account, should not be permission problem.

Thanks for your great help.

 

Backup- \\server\Shadow?Copy?Components
V-79-57344-65247 - A failure occurred reading an object.

Directory User?Data\Distributed File System Replication\DfsrReplicatedFolders\server\ was not found, or could not be accessed.

None of the files or subdirectories contained within will be backed up.

V-79-57344-33967 - The directory or file was not found, or could not be accessed.

V-79-57344-65247 - A failure occurred reading an object.

For your reference Job started: Thursday, February 27, 2020 at 1:00:03 AM

Job ended: Tuesday, March 03, 2020 at 9:37:22 AM

 

If I deselect shadow copy, backup job can run success. If I create test job only backup shadow, it will run over 800G. This not make sense. I stopped this test job.

shadowcopy.pngsize.png

4 Replies
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Re: Directory not or could not be accessed.

This error is commonly seen when VSS writers are not stable, this can be confirmed by running command "CMD" --> "vssadmin list writers". Also error events are logged in windows event viewer for any VSS related errors.

It is also important to confirm if all the antivirus exclusions for Backup Exec are configured on both local and remote machine :

https://www.veritas.com/support/en_US/article.100046324

Thanks and Regards

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Re: Directory not or could not be accessed.

Dear Riyaj

Thanks for your sugestion. I will try and update later.

Thank you.

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Re: Directory not or could not be accessed.

Dear Riyaj

remote server no antivirus. BE server had add below exceptions at symante endpoint.

Some exe mention had not found at my server. Vss not found error.

I will try below action. Please let me know if you have any suggestion.

Thank you.

1.  only backup shadowcopy again.

2. restart server and try only backup shadowcopy again.
exceptions.png

Highlighted

Re: Directory not or could not be accessed.

Dear Riyaj

 

try to backup again, still can not complete.It use 19 hours backup 1.5T data. I don't what is had been backup.

when I check it ,it stay at queue, not running. I cancel it.

below is job log. Would you please provide more advice?

I had restart shadowcopy service, but not get improve

Thank you.

Job Completion Status

Job ended: Saturday, March 07, 2020 at 11:13:07 AM
Completed status: Failed
Final error: 0xe000fedf - A failure occurred reading an object.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-65247

 

Errors

Click an error below to locate it in the job log

 

Backup- \\ggg2012.domain.com\Shadow?Copy?Components
V-79-57344-65247 - A failure occurred reading an object. Directory User?Data\Distributed File System Replication\DfsrReplicatedFolders\ACCPAC_server\ was not... None of the files or subdirectories contained within will be backed up. V-79-57344-33967 - The directory or file was not found, or could not be accessed. V-79-57344-65247 - A failure occurred reading an object. Directory User?Data\Distributed File System Replication\DfsrReplicatedFolders\Backup Folder\ was not... None of the files or subdirectories contained within will be backed up. V-79-57344-33967 - The directory or file was not found, or could not be accessed. Media mount failed. User canceled a Physical Volume Library operation. V-79-57344-33861 - The media operation was terminated by the user.