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Discover Device is not Running in Server

atoniati
Level 3

I just updated my Backup Exec from 16 to 20.1 (Gold) and it is not discovering my Storage Dedup.

In last version, this storage dedup was configured and working.

The message is in Portuguese, but in English is: Offiline, discover device is not running in SERVER


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The report of my BE migration says: NO ISSUES WERE FOUND

 I need a help ASAP, tks!

1 ACCEPTED SOLUTION

Accepted Solutions

Gurvinder
Moderator
Moderator
Employee Accredited Certified
Check dedupe\log\convert folder and confirm if storage conversion is completed. Check BE alerts as well.
Dedupe folder gets converted to newer version of dedupe after the upgrade from BE 16 to BE 20 and dedupe would remain offline during the conversion.

View solution in original post

3 REPLIES 3

Gurvinder
Moderator
Moderator
Employee Accredited Certified
Check dedupe\log\convert folder and confirm if storage conversion is completed. Check BE alerts as well.
Dedupe folder gets converted to newer version of dedupe after the upgrade from BE 16 to BE 20 and dedupe would remain offline during the conversion.

Gurv, great!

There was an error, I ran PDDE_convert.bat  againt, then the issue was solved!

Thanks!

Gurvinder
Moderator
Moderator
Employee Accredited Certified
Nice !