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Does Exec 12 Remote Agent support SLES 11?

Shikaka
Not applicable

I know SLES 11 is not on EXEC 12 support list but I can successfully install it therefore I'd like to try it on my server.

My procedure is as below

1.Install remote agent to SUT

2.Reboot SUT

3.Run #./beremote --console-log

4.Refresh resource pool on Media Server->here I can see my Linux server

5.Create an account

6.Try to include Linux folders

==>When I try this step my beremote pops "Segmentation Fault" and stopped

 

Dmesg log shows:

Feb  6 13:29:07 sles kernel: __ratelimit: 3 callbacks suppressed
Feb  6 13:29:07 sles kernel: beremote[14617]: segfault at 6fca82a8 ip 00007ff16ee21644 sp 00007ff16fca7ef0 error 6 in libext2fs.so[7ff16ee18000+e000]

Did I miss any step or Exec 12 doesn't support SLES 11? 

3 REPLIES 3

Ben_L_
Level 6
Employee
Backup Exec 12 does not have support for SLES 11 at this time.  Please review our Software Compatability List for any further questions. http://support.veritas.com/docs/295304

Glenn_West
Not applicable

I have the same issue on Mandriva 2009.  I realise it's not supported, but I seeing as it is similar architecture to RHEL it wouldn't be too far off. We are using Backup Exec 12.5

my dmesg outputs this error:

 beremote[12401]: segfault at 0 ip b6654618 sp bfcf30fc error 4 in libc-2.8.so[b65e2000+148000]

 

Maybe if we downgrade libc to version 2.6 or 2.7 it may work?
Any help would be appreciated.

der_Odie
Level 2
Same errors as mentioned above:

- ./installralus -> ok
- /etc/init.d/VRTSralus.init start -> ok, but beremote.service.log empty
- connect from BE-Server leads to
 >> kernel: beremote[xxxx]: segfault at b7fa1288 ip 00007f2ab75ad644 sp 00007f2ab7fa0ee0 error 6 in libext2fs.so

Installed older versions of libstdc and libext2fs but no effect. Any help would be appreciated.