06-25-2012 07:29 AM
I tried downloading Backup exec 2012_14_Sp1 from file connect
There are 5 files
3 MultiPlatforms_Multilingual.zip’s
Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.1of2 14.0 SP1
Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.2of2 14.0 SP1
Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.cmd 14.0 SP1
And 2 SP1_Recovery_Disk_32bit and 64_bit
So I downloaded the file to a directory and it seems all 3 files are the same name and over write each other?
Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.zip?
So I downloaded each file to a new directory and renamed each file extension like on the download page .zip.1of2 and .zip.2of2 and .zip.cmd then I copied all file to a new directory and tried to un zip and I get error not archive file?
Don’t know what to do next so I called support
They told me to rename the first file to .ISO I asked what about the other 2 files he didn’t know and decided to escalate the issue and sent me to support and they will call
Can’t they just have some instruction on the down load page?
Oh yes I did rename Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.1of2
To Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.iso
And got garbage not readable disk!
I Know this is a multi part zip that must be recreated but how Please give some instructions
Solved! Go to Solution.
06-25-2012 07:55 AM
There is clear instructions on the Fileconnect which I think you have missed it. Check the highlighted part in the attached screenshot from Fileconnect and perform the instructions:
All Backup Exec 2012 product files and components are listed below. In order to obtain the complete Backup Exec 2012 image, download the following files to the same directory:
Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.1of2
Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.2of2
Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.cmd
After downloading the files, combine them by double-clicking Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.cmd. The files will be combined to form the full DVD image. Use a DVD authoring tool to burn the ISO to a physical DVD which you can use to install the product.
Download ALL FILES IN ONE FOLDER.
Thanks,
-Sush...
06-25-2012 07:55 AM
This is the command we use to combine NetBackup image: copy /b "NetBackup_7.1_Win_zip.1of2"+"NetBackup_7.1_Win_zip.2of2" "NetBackup_7.1_Win.zip"
Try in the same manner. Run the command from directory where you have 1 of 2 and 2 of 2 zip files.
You can download the software in a single click (Not multi part) from here: https://www4.symantec.com/Vrt/offer?a_id=133703 (This is just BE 2012 doesn't include any SP)
EDIT: Have you seen the page from where you started downloading the product. Instructions to download and combine the files is clearly mentioned there. Quoting from there:
"All Backup Exec 2012 product files and components are listed below. In order to obtain the complete Backup Exec 2012 image, download the following files to the same directory:
Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.1of2
Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.2of2
Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.cmd
After downloading the files, combine them by double-clicking Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.cmd. The files will be combined to form the full DVD image. Use a DVD authoring tool to burn the ISO to a physical DVD which you can use to install the product."
06-25-2012 07:55 AM
There is clear instructions on the Fileconnect which I think you have missed it. Check the highlighted part in the attached screenshot from Fileconnect and perform the instructions:
All Backup Exec 2012 product files and components are listed below. In order to obtain the complete Backup Exec 2012 image, download the following files to the same directory:
Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.1of2
Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.2of2
Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.cmd
After downloading the files, combine them by double-clicking Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.cmd. The files will be combined to form the full DVD image. Use a DVD authoring tool to burn the ISO to a physical DVD which you can use to install the product.
Download ALL FILES IN ONE FOLDER.
Thanks,
-Sush...
06-25-2012 08:42 AM
Thanks I tried that
I follow instruction on Download page but it is wrong can not download files to “same Directory”
“Symantec Backup Exec 2012 - Multilingual
Important Instructions for Downloading Backup Exec™ 2012:
All Backup Exec 2012 product files and components are listed below. In order to obtain the complete Backup Exec 2012 image, download the following files to the same directory:
Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.1of2
Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.2of2
Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.cmd”
Because all files have the same name?
All three files named Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.zip
I renamed the files as above in are all in same folder
But not working
After redownloading the cmd file and rename to .zip.cmd it worked this time
Thanks
NO Credit to Symantec Support TWO call's from support and they couldn’t figure it out
The second support guy had me download the evaluation version without SP1 I got that also
I heard bad things about 2012 without SP1 so wanted the new version