Purchased renewal licenses and received confirmation from email@example.com. When clicking on the link here, https://fileconnect.symantec.com/dispatch, I am attempting to download the file in the subject line plus the .1of2 file and the .cmd file.
The .2of2 file states 100% in the File transfer dialogue, however the two remaining files in the Queue section have not begun to process. Upon further investigation, although the file size for 2of2 is listed as 932,201.59 KB in the file list, I find that the file continues to grow on my machine, currently approaching 1,530,000 KB and climbing. Is this the sign of a corrupt file, misinformation on the download page or something else entirely?
A little under the gun here as I have until Thursday to get this update in place prior to expiration.
Any guidance or previous experiences that might be helpful are greatly appreciated. Server is 2008 R2, download is being run from a Windows 7 SP1 device.
Solved! Go to Solution.
Please download from below link BE2012 ISO as per the server you have got like 32 or 64 bit
BE 2012 Installer - https://www4.symantec.com/Vrt/offer?a_id=133703
The above link shows image of download options
You need to enter user name and password if not have one register with one and then once done it will take you to download page were you need to download backup exec installer for either 32 or 64 bit and size is around 1.4 gb only so would be quick too
You can go to www.backupexec.com, click on BE in the trialware section and down the entire BE 2012 installation DVD. This is the same file as in fileconnect.
It is better to use the DVD that comes in one piece. Downloading parts of the DVD and joining them often results in unusable DVD.