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Duplicate emails, contacts, etc when restore using emails using GRT

AdrianV
Level 3

I am trying to perform restore of individual emails or folders or contacts, etc. I have no problem restoring except that everything gets doubled. So if the email exists, it will not be overwritten - instead it will be duplicated.
I did try to use the option "When restoring individual messages..... " but it did not have any effect.
Anyone had any issues with this?
Thank you
Adrian
1 REPLY 1

sksujeet
Level 6
Partner Accredited Certified
Which version of BE and exchange you are running. This was seen in some cases and redirecting to a different mailbox was a workarond