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Duplicating to Tape Error - End of data set was unexpectedly encountered

marcymarc24
Level 4

Hi,

We have a duplication to tape job (actually a removable disk RDX drive) failing with the errors below.  We see data being written to the destination but then the errors occur.  Some sort of corruption on the data?

 

Windows 2008 server with Backup Exec 2010 R3.

 

***********************************************

Completed status: Failed
Final error: 0xe0009585 - Unable to open a disk of the virtual machine.
Final error category: Resource Errors
 


Verify- VMVCB::\\xxxxxxxx\VCGuestVm\(DC)xxxxxxx(DC)\vm\xxxxxxxxx

Unexpected end of backup set encountered on HP RDX Drive.

V-79-57344-34004 - End of data set was unexpectedly encountered.

 

Click an exception below to locate it in the job log

 

Duplicate
V-79-57344-38277 - WARNING: "VMVCB::\\xxxxxxxx\VCGuestVm\(DC)xxxxxxx(DC)\vm\LOxxxxxx\LOxxxxxxx\LOxxxxxx.vmdk" is a corrupt file. This file cannot verify.


 

6 REPLIES 6

marcymarc24
Level 4

Backup Exec Alert: Catalog Error

(Server: "xxxxx-xxxxxx") ODBC access error. Possible lost connection to database or unsuccessful access to catalog index in the database.

be-nugget
Level 5

Have you tried to re-create the catalogs in Backup Exec?

be-nugget
Level 5

If you work backwards from the problem and do a local backup, then a remote backup then a different VCB backup what are the results?

marcymarc24
Level 4

I haven't no, is this a case of renaming the current Catalog folder and pointing Backup Exec to a new one?  Sorry, Backup Exec newbie!

marcymarc24
Level 4

Backups are working, after I added some hotfixes earlier, the issues are with the duplication job from a local backup folder to the destination drive.

be-nugget
Level 5

- Stop Backup Exec services

- Rename C:\program files\symantec\backup exec\catalogs to catalogs_old

- Create a new catalogs folder

- Start Backup Exec services

- Run backup tests

* Note: obviously your catalogs for disk and tape backups\duplicates will be empty after you create a new catalog folder, so you may need to re-catalog tapes etc if you need to carry out any restores in the interrim.

Hope this helps.