cancel
Showing results for 
Search instead for 
Did you mean: 

EV Resources not appear under Entprise Vault

AG81
Level 5
Partner Accredited

Hello to all,

In a Backup Exex 2010 R3 and EV 9.0.3 environment, i want to backup EV resources with BE, and EV agent.

I installed BE agents on all EV servers, installed de EV license in the mediaserver, but under EV resources not appears anything. I tried to uninstall and reinstall the BE agent in EV server, but nothing...

If I browse by servers in can see the EV server with the logo that says that the server have a BE agent installed, and can see all the drives, system state, etc...

 

Thanks!! 

1 ACCEPTED SOLUTION

Accepted Solutions

AmolB
Moderator
Moderator
Employee Accredited Certified

Refer to below thread and article

https://www-secure.symantec.com/connect/forums/agents-not-publishing-themselves-media-server

 http://www.symantec.com/docs/TECH68803

Also install below HF on the media server and update the remote too

http://www.symantec.com/docs/TECH180429

View solution in original post

2 REPLIES 2

VJware
Level 6
Employee Accredited Certified

First, ensure BE is completely patched with all SPs and HFs...

Check if these KBs apply or not...

http://www.symantec.com/docs/TECH178944

http://www.symantec.com/docs/TECH147649

AmolB
Moderator
Moderator
Employee Accredited Certified

Refer to below thread and article

https://www-secure.symantec.com/connect/forums/agents-not-publishing-themselves-media-server

 http://www.symantec.com/docs/TECH68803

Also install below HF on the media server and update the remote too

http://www.symantec.com/docs/TECH180429