10-08-2009 12:15 PM
V-79-57344-891 - Using the job settings, Backup Exec attempted to back up the passive copy of the Exchange database. However, the passive copy was not available after the Microsoft Volume Shadow Copy Service (VSS) snapshot was performed. Try to run the job again. Writer Name: Microsoft Exchange Writer, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during backup complete operation (12). V-79-57344-65233 - AOFO: Initialization failure on: "\\ServerName.DomainName.local\Microsoft Information Store\StorageGroup.3". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
Snapshot provider error (0xE000FED1): A failure occurred querying the Writer status.
Check the Windows Event Viewer for details. Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Stable (1).
The Symantec KB article suggests it's an intermittant prroblem, but this happens every time. Not sure it's talking about the same issue.
Only commonality I've come up with is that there are 2 Storage Groups and/or Databases on the same physical or logical disk where the backups fail. And if I back up SG3 & SG4 in one job, and SG5 & SG6 in another, there's no problem, which tends to support that conclusion. However, that was not an issue on the WS2003/EX2003 server, but maybe it is with WS2008/EX2007.
I know it's not a best practice to have 2 SGs share a physical or logical disk, but this is a pretty small server, and it is a supported config. Can anyone confirm that the problem is that 2 SGs share a disk? If each SG had its own partition, would the problem go away?
10-08-2009 12:28 PM
10-08-2009 01:25 PM