Email Notification

[Ed_crossley]

Hi
We have got several backup jobs set up that are followed by duplicate jobs (disk to tape)
4 of the 5 jobs notify perfectly but the 5th job (small in size and finishes first of the 5) fails to send an email notification.
The duplicate jobs are all configured to notify me via email and as i said 4 out of the 5 work, but not the 5th.
Does anyone know why this might be?

Regards
Ed

[Ed_crossley]

running SGMON gives the following:

beserver: 05/24/06 10:46:16 18 Adhoc notification request: Backup Exec Alert: Job Success (Server: "xxxxxxxxx") (Job: "Duplicate DIFF List 5 to Tape")
beserver: 05/24/06 10:46:16 18 Doing Notify
beserver: 05/24/06 10:46:17 -1 Released virtual array rowset(142).
beserver: 05/24/06 10:46:17 17 JobManager::UpdateJobInstanceData() new task state=23
beserver: 05/24/06 10:46:17 -1 ActiveState::doEndEvent( :( CJobManager::DoJobCompletionTasks() returned 0x0
beserver: 05/24/06 10:46:17 -1 Registered virtual array rowset(143): Client:xxxxxxx, Type:MD_OBJTYPE_JOBHISTORYVIEW
bengine: 05/24/06 10:46:17 Job thread terminating
beserver: 05/24/06 10:46:17 -1 Client 'xxxxxxxx' Disconnected:0x6d29b60
beserver: 05/24/06 10:46:17 18 Notify Return Code:0, batch:54, index:0
beserver: 05/24/06 10:46:17 12 AdammAdminBO::Query() - Parent = DRIVE , Entity = MEDIA

does that help any?

[shweta_rege]

Hello,


Do you receive any error �message?


How did you configure the notifications?


Do you receive any alerts that are to be responded?



NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered
and would be moved to answered questions pool.

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[Ed_crossley]

I have sorted it out
Our mailserver was going offline when the notification was trying to be sent