Does anyone know if the problem with AutoRun and TUR requests can cause EOM unreadable? HP advised me to add it to my registry... The Symantec article confuses me a bit as it says it needs the TUR requests?
I am having this problem more and more frequently (pretty random, occurs more with one drive), and my drives keep requesting to be cleaned once a week or so. It's an HP library, MSL4048 with QTY 4 LTO2 drives. Every single drive is reporting errors, and they didn't all start at the same time. I think the heads on them are really worn and need to be replaced, or there are internal issues with the library. The system is about 3 years old, and each drive sees 6-10 hours of use per day on average.
Anyone have any experiece with issues such as this? I've updated firmware, swapped cables, used two different HBAs for my SCSI connections, different terminators, etc. etc. I've been in touch with HP to try to get this sorted, but if someone has some ideas as to how I could get to a speedier resolution it would be appreciated. Been doing all those test with L&TT and emailing them to HP :cathappy:
My MSL2024 library with a LTO4 tape drive encountered a similar problem a couple of months back. It is less than a year old and likewise the tapes, yet I kept getting messages to clean the drive. I also got end of marker unreadable on my tapes. Since my drive is under warranty, I got HP to replace it and the problems go away. My tapes are still the same and I have not have a cleaning request. The library is still the same one as before.