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Environment Check error page

kennyb
Level 5

We recently did a clean install of BE16 after having to remove BE14 from our media server. 

I am trying to add licenses through the BE installer wizard , but each time I get to the "Environment Check" step, I get an error message on the UI that "This page can't be displayed" and I cannot contine with the install.

I've tried updating .net but that didn't resolve it and support didn't seem to have an answer.

(see attached img)

 

Has anyone ran into this issue?

thank you,

Ken

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Gurvinder
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