09-06-2012 04:28 PM
Hi Folks.
Running BE 2010 R3 on 2008 R2 64. Nothing special.
Trying to backup locally presented luns to tape using a Quantum 5 drive.
I am receiving error 0008821. In essence jobs get stuck and freeze untill BE services restart or server is restarted.
Error code follows:
e0008821 - Job was recovered as a result of Backup Exec RPC service starting. No user action is required. For additional information regarding this error refer to link V-79-57344-34849
Have tried the following:
http://www.symantec.com/connect/downloads/re-register-vss-windows-server-2008 Reregister vss
Reboot - thats a given.
The one interesting thing is when running assadmin list writers nothing shows up.
Ideas, recommendations?
09-06-2012 11:42 PM
Any errors under the event viewer ?
Additionally, pls have a look at this KB - http://www.symantec.com/business/support/index?page=content&id=TECH126335
09-10-2012 08:20 PM
I am receiving two VSS errors which look strangely the same:
Event ID:13
VSSADMIN LIST WRITERS now produces:
09-10-2012 08:37 PM
09-11-2012 03:02 PM
Hi Sameer,
Thank you for your recommendation but the string seems present already so does not need changing.
Any further help is welcomed.
09-11-2012 11:51 PM
Try re-registering this dll using this command -
regsvr32 /i%windir%system32swprv.dll
09-11-2012 11:59 PM
What is the basis of your recommendation and does it conflict with what Colin Weaver said below?
https://www-secure.symantec.com/connect/forums/backup-completing-exception#comment-7675131
09-12-2012 12:04 AM
On basis of this KB - TECH140909
And thanks for pointing this out, let me re-check if this KB requires further editing or not.
09-13-2012 07:13 PM
Thanks for the responses chaps, however before reading the response PKH I ended up reregistering the dll with an error of 0x81000203.